/* ProAudit — dizayn tizimi (modern SaaS analitika) */
:root{
  --bg:#f5f6fa; --surface:#ffffff; --surface-2:#fafbfe;
  --border:#e8eaf1; --border-strong:#d8dbe6;
  --text:#1a1d29; --muted:#6b7180; --faint:#9aa0ae;
  --primary:#6b5cf6; --primary-weak:#efedff; --primary-600:#5a49e8;
  --green:#16b47f; --green-weak:#e3f7ef;
  --red:#f0506e; --red-weak:#fdeaee;
  --amber:#f5a623; --amber-weak:#fdf1dd;
  --blue:#3e8bff; --blue-weak:#e7f0ff;
  --radius:14px; --radius-sm:9px;
  --shadow:0 1px 2px rgba(20,22,40,.04), 0 6px 20px rgba(20,22,40,.05);
  --sidebar-w:250px;
  --font:'Inter',system-ui,-apple-system,'Segoe UI',Roboto,sans-serif;
}
*{box-sizing:border-box}
html,body{margin:0;padding:0}
body{background:var(--bg);color:var(--text);font-family:var(--font);font-size:14px;line-height:1.5;-webkit-font-smoothing:antialiased}
a{color:inherit;text-decoration:none}
button{font-family:inherit;cursor:pointer}
::-webkit-scrollbar{width:9px;height:9px}
::-webkit-scrollbar-thumb{background:#d3d6e0;border-radius:8px}

/* ── Layout ── */
.app-layout{display:grid;grid-template-columns:var(--sidebar-w) 1fr;min-height:100vh}
.sidebar{background:var(--surface);border-right:1px solid var(--border);display:flex;flex-direction:column;position:sticky;top:0;height:100vh;overflow-y:auto}
.brand{display:flex;align-items:center;gap:10px;padding:20px 20px 14px;font-weight:800;font-size:17px;letter-spacing:-.3px}
.brand .logo{width:30px;height:30px;border-radius:9px;background:linear-gradient(135deg,var(--primary),#9b7cff);display:grid;place-items:center;color:#fff;font-size:15px}
.nav-group{padding:8px 12px}
.nav-group .lbl{font-size:10.5px;font-weight:700;letter-spacing:.8px;color:var(--faint);text-transform:uppercase;padding:8px 10px 4px}
.nav-item{display:flex;align-items:center;gap:11px;padding:9px 11px;border-radius:9px;color:var(--muted);font-weight:500;margin:1px 0;transition:.12s}
.nav-item:hover{background:var(--surface-2);color:var(--text)}
.nav-item.active{background:var(--primary-weak);color:var(--primary-600);font-weight:600}
.nav-item .ic{width:18px;height:18px;flex-shrink:0;stroke-width:1.9}
.sidebar-foot{margin-top:auto;padding:14px;border-top:1px solid var(--border)}
.userchip{display:flex;align-items:center;gap:10px;padding:8px;border-radius:11px}
.userchip .av{width:34px;height:34px;border-radius:50%;background:var(--primary-weak);color:var(--primary-600);display:grid;place-items:center;font-weight:700}
.userchip .nm{font-weight:600;font-size:13px}
.userchip .rl{font-size:11px;color:var(--faint)}

/* ── Topbar + content ── */
.main{display:flex;flex-direction:column;min-width:0}
.topbar{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:16px clamp(18px,2vw,36px);background:var(--surface);border-bottom:1px solid var(--border);position:sticky;top:0;z-index:20}
.topbar h1{font-size:19px;font-weight:700;margin:0;letter-spacing:-.3px}
.topbar .sub{font-size:12.5px;color:var(--muted);margin-top:2px}
.hamburger{display:none;background:transparent;border:0;font-size:21px;line-height:1;padding:4px 8px;color:var(--text);border-radius:8px}
.hamburger:hover{background:var(--surface-2)}
/* to'liq ekran: max-width cheklovi YO'Q — kontent butun kenglikni egallaydi.
   Faqat matn-og'ir sahifalar .content.narrow bilan o'qishga qulay kenglikda markazlanadi. */
.content{padding:24px clamp(18px,2vw,36px) 52px;width:100%;min-width:0}
.content.narrow{max-width:1080px;margin-inline:auto}
.toolbar{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin-bottom:18px}

/* ── Cards / grid ── */
/* Dinamik ustunlar: aniq ustun soni (c2/c3/c4) + tablet/mobil'da avtomatik yig'iladi.
   minmax(0,1fr) — uzun matn/grafik ustunni kengaytirib yubormasligi uchun (overflow himoyasi). */
.grid{display:grid;gap:16px;align-items:stretch}
.grid.c2{grid-template-columns:repeat(2,minmax(0,1fr))}
.grid.c3{grid-template-columns:repeat(3,minmax(0,1fr))}
.grid.c4{grid-template-columns:repeat(4,minmax(0,1fr))}
.grid.main21{grid-template-columns:2fr 1fr}   /* keng chap panel + tor o'ng panel (Obzor) */
.grid.auto{grid-template-columns:repeat(auto-fit,minmax(min(100%,440px),1fr))}   /* ma'lumotга qarab: 1 element → butun kenglik, ko'p → yonма-yon */
.grid.side{grid-template-columns:minmax(0,1.6fr) minmax(0,1fr)}   /* asosiy + yordamчи yon panel (forma sahifalari) */
.kpi-row{display:grid;grid-template-columns:repeat(auto-fit,minmax(190px,1fr));gap:16px}
/* .fill — toq sonли KPI kartalar (masalan 9 ta) yolg'iz 2-qatор qoldirmasin:
   flex + flex-grow bilan oxирги qatор butun kenglikни TO'LIQ egallaydi (bo'sh joy yo'q).
   18% basis → keng ekranда 5 tadan qatор; min-width mobil'да kamroq qatorга o'tkazadi. */
.kpi-row.fill{display:flex;flex-wrap:wrap}
.kpi-row.fill>*{flex:1 1 18%;min-width:170px}
@media(max-width:1180px){ .kpi-row.fill>*{flex-basis:22%} }
@media(max-width:820px){ .kpi-row.fill>*{flex-basis:30%} }
/* Kartochka — flex ustun: ichki .card-b bo'sh joyni to'ldiradi (grafiklar kartochka balandligiga cho'ziladi,
   bir qatordagi kartochkalar teng balandlikda ko'rinadi). */
.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow);display:flex;flex-direction:column;min-width:0}
.card.pad{padding:18px 20px}
.card-h{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:16px 20px;border-bottom:1px solid var(--border);flex-wrap:wrap}
.card-h .t{font-weight:700;font-size:14.5px}
.card-h .s{font-size:12px;color:var(--muted)}
.card-b{padding:18px 20px;flex:1 1 auto;min-width:0}
/* Grafik uchun konteyner: asp-ratio bilan emas, aniq balandlik bilan to'ldiradi (bo'sh joy qolmaydi).
   Canvas'lar maintainAspectRatio:false bilan shu qutini to'liq egallaydi. */
.chart-box{position:relative;width:100%;height:300px}
.chart-box.sm{height:230px}
.chart-box.tall{height:380px}
.chart-box canvas{max-width:100%}

.stat{position:relative;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:16px 18px;box-shadow:var(--shadow)}
.stat .lbl{font-size:12.5px;color:var(--muted);font-weight:500}
.stat:has(.delta) .lbl{padding-right:58px}   /* delta yuqori-o'ngда — uzun yorliq ustidan yozmasin */
.stat .val{font-size:26px;font-weight:800;letter-spacing:-.6px;margin-top:6px}
.stat .val small{font-size:14px;color:var(--faint);font-weight:600}
/* O'sish/kamayish belgisi — kartochka YUQORI-O'NG burchagида, yorliq bilan bir qatorда.
   Avval qiymat ostida "osilib" turardi — baland kartalarда bo'sh joyда yo'qolib ketardi. */
.stat .delta{position:absolute;top:15px;right:15px;margin-top:0}
.delta{display:inline-flex;align-items:center;gap:3px;font-size:12px;font-weight:700;margin-top:8px;padding:2px 8px;border-radius:20px}
.delta.up{color:var(--green);background:var(--green-weak)}
.delta.down{color:var(--red);background:var(--red-weak)}
.delta.flat{color:var(--muted);background:var(--surface-2)}

/* ── Bits ── */
.badge{display:inline-flex;align-items:center;gap:5px;padding:3px 10px;border-radius:20px;font-size:11.5px;font-weight:700}
.badge.green{color:var(--green);background:var(--green-weak)}
.badge.red{color:var(--red);background:var(--red-weak)}
.badge.amber{color:var(--amber);background:var(--amber-weak)}
.badge.blue{color:var(--blue);background:var(--blue-weak)}
.badge.gray{color:var(--muted);background:var(--surface-2)}
.badge.purple{color:var(--primary-600);background:var(--primary-weak)}
.temp-issiq{color:var(--red);background:var(--red-weak)}
.temp-iliq{color:var(--amber);background:var(--amber-weak)}
.temp-sovuq{color:var(--blue);background:var(--blue-weak)}

.btn{display:inline-flex;align-items:center;gap:7px;padding:8px 15px;border-radius:9px;border:1px solid var(--border-strong);background:var(--surface);font-weight:600;font-size:13px;color:var(--text);transition:.12s}
.btn:hover{background:var(--surface-2)}
.btn.primary{background:var(--primary);border-color:var(--primary);color:#fff}
.btn.primary:hover{background:var(--primary-600)}
.btn.sm{padding:5px 11px;font-size:12px}
.seg{display:inline-flex;background:var(--surface-2);border:1px solid var(--border);border-radius:9px;padding:3px}
.seg button{border:0;background:transparent;padding:6px 13px;border-radius:7px;font-weight:600;font-size:12.5px;color:var(--muted)}
.seg button.active{background:var(--surface);color:var(--primary-600);box-shadow:var(--shadow)}
input,select,textarea{font-family:inherit;font-size:13px;padding:8px 11px;border:1px solid var(--border-strong);border-radius:9px;background:var(--surface);color:var(--text);outline:none}
input:focus,select:focus,textarea:focus{border-color:var(--primary)}

table{width:100%;border-collapse:collapse}
th{text-align:left;font-size:11.5px;font-weight:700;color:var(--muted);text-transform:uppercase;letter-spacing:.4px;padding:11px 14px;border-bottom:1px solid var(--border)}
td{padding:12px 14px;border-bottom:1px solid var(--border);font-size:13.5px}
tr:last-child td{border-bottom:0}
tbody tr:hover{background:var(--surface-2)}

.avatar{width:32px;height:32px;border-radius:50%;background:var(--primary-weak);color:var(--primary-600);display:inline-grid;place-items:center;font-weight:700;font-size:13px}
.bar{height:8px;border-radius:6px;background:var(--surface-2);overflow:hidden}
.bar > i{display:block;height:100%;border-radius:6px;background:var(--primary)}
.muted{color:var(--muted)}.faint{color:var(--faint)}
.flex{display:flex}.between{justify-content:space-between}.center{align-items:center}.gap{gap:10px}.wrap{flex-wrap:wrap}
.mt{margin-top:16px}.mb{margin-bottom:16px}
.spinner{width:26px;height:26px;border:3px solid var(--border);border-top-color:var(--primary);border-radius:50%;animation:spin .7s linear infinite;margin:40px auto}
@keyframes spin{to{transform:rotate(360deg)}}
.empty{text-align:center;color:var(--faint);padding:40px 20px}

/* ── Login ── */
.login-wrap{min-height:100vh;display:grid;place-items:center;background:linear-gradient(135deg,#f0eefe,#eaf1ff)}
.login-card{background:var(--surface);border-radius:18px;box-shadow:0 20px 60px rgba(80,60,200,.14);padding:36px 34px;width:370px}
.login-card h2{margin:0 0 4px}
.field{margin-top:14px}
.field label{display:block;font-size:12.5px;font-weight:600;color:var(--muted);margin-bottom:5px}
.field input{width:100%}

/* Drawer (call detail) */
.drawer-bg{position:fixed;inset:0;background:rgba(15,17,30,.4);z-index:40;display:none}
.drawer-bg.open{display:block}
.drawer{position:fixed;top:0;right:0;height:100vh;width:min(880px,94vw);background:var(--bg);z-index:50;transform:translateX(100%);transition:.25s;overflow-y:auto;box-shadow:-10px 0 40px rgba(0,0,0,.12)}
.drawer.open{transform:translateX(0)}
.transcript-line{display:flex;gap:10px;padding:8px 0;border-bottom:1px solid var(--border)}
.transcript-line .who{font-weight:700;font-size:12px;min-width:78px}
.who.operator{color:var(--primary-600)}.who.client{color:var(--blue)}

/* ── Suhbat (chat) ko'rinishi: operator CHAPDA, mijoz O'NGDA ───────────────── */
/* Har qator KONTENT eniga teng (80% gача) va o'z tomonига `align-self` bilan
   qadaladi — konteyner kengligидан qat'i nazar operator CHAP, mijoz O'NG'да turadi.
   (Avval `justify-content` qator to'liq cho'zilishига bog'liq edi — qisqa mijoz
   xabarlari o'ng chetга yetmасди.) */
.chat{display:flex;flex-direction:column;gap:10px;padding:4px 2px}
.chat-row{display:flex;gap:8px;align-items:flex-end;max-width:80%}
.chat-row.operator{align-self:flex-start}
.chat-row.client{align-self:flex-end;flex-direction:row-reverse;text-align:left}
.chat-av{width:28px;height:28px;flex:0 0 28px;border-radius:50%;display:grid;place-items:center;
  font-size:12px;font-weight:700;color:#fff}
.chat-row.operator .chat-av{background:var(--primary)}
.chat-row.client .chat-av{background:var(--blue)}
.chat-b{min-width:0;max-width:100%;padding:9px 12px;border-radius:14px;font-size:13.5px;line-height:1.5;
  word-break:break-word;border:1px solid var(--border)}
.chat-row.operator .chat-b{background:var(--primary-weak);border-color:#ddd8ff;border-bottom-left-radius:4px}
.chat-row.client .chat-b{background:var(--blue-weak);border-color:#cfe1ff;border-bottom-right-radius:4px}
/* IVR/avtomat javob — MARKAZда, neytral kulrang (na operator, na mijoz) */
.chat-row.robot{align-self:center;max-width:90%}
.chat-row.robot .chat-b{background:var(--surface-2);border:1px dashed var(--border-strong);color:var(--muted);border-radius:12px;font-size:12.5px}
.chat-row.robot .chat-meta{color:var(--faint)}
.chat-meta{display:flex;gap:8px;align-items:baseline;margin-bottom:3px;font-size:11px;font-weight:700}
.chat-row.operator .chat-meta{color:var(--primary-600)}
.chat-row.client .chat-meta{color:var(--blue)}
.chat-meta .t{font-weight:500;color:var(--faint)}
.chat-warn{display:flex;gap:8px;padding:9px 12px;margin-bottom:10px;border-radius:var(--radius-sm);
  background:var(--amber-weak);border:1px solid #f3d9a8;font-size:12.5px;color:#8a5a00}

/* Mobil sidebar orqa fon (bosilса yopiladi) */
.sb-backdrop{display:none;position:fixed;inset:0;background:rgba(15,17,30,.42);z-index:55}
.sb-backdrop.show{display:block}

/* ── Moslashuvchan (responsive) sinishlar ──
   Keng ekran (>1180px): to'liq ustunlar. O'rta: c3/c4 → 2 ustun. Kichik: hammasi 1 ustun. */
@media(max-width:1180px){
  .grid.c3,.grid.c4{grid-template-columns:repeat(2,minmax(0,1fr))}
}
@media(max-width:900px){
  .app-layout{grid-template-columns:1fr}
  .sidebar{position:fixed;left:-280px;top:0;height:100vh;width:264px;z-index:60;transition:.22s;box-shadow:0 10px 40px rgba(0,0,0,.18)}
  .sidebar.open{left:0}
  .hamburger{display:inline-flex;align-items:center}
  .grid.main21,.grid.side{grid-template-columns:1fr}
  .content{padding:18px 16px 40px}
  .topbar{padding:13px 16px}
}
@media(min-width:901px){ .sb-backdrop{display:none!important} }
@media(max-width:720px){
  .grid.c2,.grid.c3,.grid.c4{grid-template-columns:1fr}
  .drawer{width:100vw}
  .stat .val{font-size:23px}
  /* Keng jadvallar mobil'da kartochka ichида gorizontal skroll bilan sig'sin (layout buzilmasin) */
  .card:has(> table){overflow-x:auto}
}